Contact & Support
We're here to help. Reach out for any questions about your account, billing, or the platform.
Email Support
Send us an email at support@evaficy.com for any questions, bug reports, or feature requests. We read every message.
Response Time
We aim to respond to all support emails within 1–2 business days. For urgent billing issues, please include your account email and a brief description of the problem in your message.
Billing & Subscription
For billing questions or subscription changes, email us at support@evaficy.com with the subject line "Billing". Please include your account email so we can locate your subscription quickly.
Platform Questions
If you have questions about how a specific feature works — test case generation, validation workflows, test runs, or team management — feel free to reach out. We're happy to walk you through anything on the platform.
EVAFICY S.R.L. — Romania